親愛(ài)的同事：您好！為了完善員工餐廳管理，持續(xù)提高員餐服務(wù)質(zhì)量，現(xiàn)開(kāi)展餐廳滿意度調(diào)查，此次調(diào)查為不記名調(diào)查，希望大家從自身實(shí)際出發(fā)，積極配合，認(rèn)真詳實(shí)的填寫(xiě)，一起提高餐廳的就餐服務(wù)水平，謝謝配合！Dear colleagues. In order to improve the management of the staff restaurant and continue to improve the quality of staff meal service, we are now carrying out a restaurant satisfaction survey, this survey is an anonymous survey, we hope that everyone from your own reality, actively cooperate, fill in carefully and fully, let's improve the restaurant's service level, thank you for your cooperation!
您所在的部門(mén)是? Your department is？ 行政辦公室 ADMINISTRATION 人力資源部 HR 財(cái)務(wù)部 FIN 采購(gòu)部 PROCUREMENT 運(yùn)動(dòng)部 SPORTS 前廳部 W＆S 客房部 HSKP 工程部 MAINTENANCE 市場(chǎng)銷(xiāo)售部 MARKETING 餐廳 RESTAURANT 酒吧 BAR 廚房 KITCHEN 管事部 STEWARD 村外游 EXCURSIONS 水療 SPA 食品衛(wèi)生安全 Hygiene and Food Safety Divison
您經(jīng)常在餐廳用哪一餐？Which meal do you usually eat? 早餐 Breakfast 中餐 Lunch 晚餐 Dinner
您覺(jué)得餐廳飯菜口味怎么樣? How do you like the food flavour in the restaurant? A.非常好 Very good B.較好 Good C.一般 Normal D.有待提高 Need to improve
在一周中的吃飯時(shí)間內(nèi)，您是否在餐廳遇到過(guò)沒(méi)菜的情況? Have you ever been out of food at restaurant during meal times during the week? A.0次 0 times B.1-5次 1-5 times C.6-10次 6-10 times D.10次以上 More than 10 times
您覺(jué)得目前餐廳的菜式怎么樣? How do you like the style of the dish in the restaurant? A.款式多變 Changeable style B.變化不多 Not much change C.一成不變 Invariable
您覺(jué)得湯怎么樣? What do you think of the soup? A.味道不錯(cuò) Very good B.味道較好 Good C.一般 Normal D.不好喝 Bad
您喜歡喝甜湯還是咸湯？Do you like sweet soup or salty soup? A.甜湯 Sweet soup B.咸湯 Salty soup C.其他 Others
8. 您最希望在餐廳中喝到哪3種湯? Which three kinds of soup would you most like to have in the restaurant?
1：_________________ 2：________________ 3：____________ 員工餐廳工作人員個(gè)人衛(wèi)生如何? How about the personal hygiene of the staff in the restaurants? A.非常干凈 Very clean B.干凈 Clean C.一般 Normal D.較差 Very bad
您認(rèn)為餐廳餐具的衛(wèi)生、消毒情況如何? What do you think about the hygiene and disinfection of tableware in restaurants? A.非常干凈 Very clean B.干凈 Clean C.一般 Normal D.較差 Very bad
您在餐廳飯菜中是否發(fā)現(xiàn)過(guò)異物? Have you ever found weird object in restaurant meal? A.很干凈衛(wèi)生 Very clean and hygienic B.有，發(fā)現(xiàn)過(guò)一些小的異物（如菜蟲(chóng)，毛發(fā)) Yes, some small objects have been found (e.g. vegetable worms, hair) C.經(jīng)常 Often D.每餐我都有看見(jiàn) Every meal
您是否經(jīng)常吃到不新鮮的剩飯剩菜? Do you often eat leftovers that are not fresh? A.沒(méi)有吃到過(guò) Never B.偶爾吃到 Sometimes C.經(jīng)常吃到 Often
在餐廳就餐時(shí)，您一般會(huì)剩余食物嗎? When you eat in a restaurant, do you usually leave food over？ A.會(huì) Yes B.不會(huì) No
您剩余的主要食物是？ What is your main remaining food? A.主食（米、面）Staple food (rice, noodles) B.蔬菜 Vegetable C.肉類(lèi) Meat D.其他 Others
您目前最關(guān)注下面哪些問(wèn)題? Which of the following issues are you most concerned about right now? A.餐廳的環(huán)境 Restaurant environment B.餐具的衛(wèi)生 Hygiene of tableware C.菜式搭配 Combination of meat and vegetables D.飯菜口味 Dish taste E.飯菜衛(wèi)生 Food hygiene 其他 Others
您目前最喜歡餐廳的哪三道菜品? What are your favorite three dishes in the restaurant right now? 土豆燒雞 番茄炒蛋 雞腿菇炒肉 青椒炒肉 孜然炒鴨 豆角炒肉 豆腐干炒肉 香芋雞 香辣排骨 蒜苔肉絲 紅燒魚(yú) 韭菜炒蛋 蓮藕肉片 木耳炒肉 芋頭蒸排骨 辣椒炒蛋 三絲炒肉 黃豆燒肉 西芹肉片 白切雞 其他:
目前，您對(duì)餐廳的滿意程度打幾分? (滿分為100分) How would you rate your satisfaction with the restaurant so far? (Full score is 100)
您認(rèn)為餐廳存在哪些問(wèn)題,應(yīng)該怎樣改進(jìn)? What do you think are the problems in the restaurant,how should it be improved?
19. 您最希望在餐廳中吃到哪3道菜品? Which 3 dishes do you most want to eat in the restaurant.
1：_________________ 2：________________ 3：____________